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| Product Reviews from Amazon.com (Rating System 1 to 5) |
| Review | Rating | Last Updated | Drive Image is bogus for XP users The product specification is misleading, this software does not work well with NTFS partitions, as you probably know the system partition in XP must be an NTFS partition. How can this possibly be advertised as XP compatable? I never got it to work even with their on line help support, they just finally gave up on it. Plus everything must be done from boot disks, which really makes it a DOS based program and not an XP utility program. Do not buy, there are better options available, I would suggest Norton Ghost rather than this winner. | 1 | Today | Drive Image is bogus for XP users The product specification is misleading, this software does not work well with NTFS partitions, as you probably know the system partition in XP must be an NTFS partition. How can this possibly be advertised as XP compatable? I never got it to work even with their on line help support, they just finally gave up on it. Plus everything must be done from boot disks, which really makes it a DOS based program and not an XP utility program. Do not buy, there are better options available, I would suggest Norton Ghost rather than this winner. | 1 | Today | Better than the rating suggests I looked at the comments posted by other customers. This is at least a four star product. The problem with CDR, Possible solutions 1) write the file to the hard drive, then to the CD under windows (If the free allows) 2) update the software, and hardware drivers.. Even then it's unfair to give the product a rating of one for one problem. I have used Drive Image on DOS > WinXP Pro with no problem. I have also always used the updates provided on the site. NB This (5.0) is an old version the latest is DI 2002. | 4 | Today | Don't waste your time I'm running a Windows machine 500mghz Pentium III 512 Ram and many extras..Disk Image wouldn't write to the second CD-R (no spanning) so if your image file is over 650 megs and you're using a CD writer, don't bother..Also, the last try I gave the progam, it booted to DOS and then froze. Every time I re-booted the computer it started in DOS and then ran the Disk Image program, which promptly froze. I had to use the Windows 98 rescue disk to recover from the backup program!! Oh, the irony! Well, it took 6 hours to recover from the recovery program! | 1 | Today | You'll be sorry, this is terrible software! Power Quest's Partition Magic is wonderful, but you would think Drive Image would follow in Partition Magic's footsteps...WRONG! This is probably the worst software that I EVER bought. There are only some burners that are compatible with the software, so they say. I even bought one of the burners on their compatibility list. Their support staff wanted to blame it on the burner. Their support page is full of error messages and fixes, if that's not a good clue I don't know what is. I wanted it because Partition Magic is such a great utility, I was sure that Drive Image was great also. Man was I fooled. I had to make them give me my money back. I hope you take my word for it because I hate to see people go through what I went through. This doesn't even rate one star, but [...] scale starts at one. I would probably give it a negative 5 stars to tell you the truth. | 1 | Today | Falls below expectations I installed Drive Image 5.0 on a Windows XP machine and upgraded from Powerquest's Web site. I followed the User Guide, which is somewhat vague and may be difficult to follow for the inexperienced user. After I used Drive Image to move all files to a new drive, the computer would not boot. I was wise enough to create the boot disk which allowed me to reactivate the original drive. After calls to tech support, which cost me several dollars, they were not able to help me make it work. This went on for about a month. They wrote up a trouble report for their Testing department. After another month, they finally said that they could not resolve the problem. Customer service agreed to refund the purchase price but not pay for shipping or my phone expenses. I think they would have a good product here but they are not fully ready for Win XP. | 1 | Today | Serious Bug in DriveImage version 5.01 Drive Image 5.01 will not work properly with a number of CD writers that were supported by DriveImage 4.x. My HP9300i (a 10X writer) writes garbage. DriveImage 4.x works great. PowerQuest support indicates that several customers have reported this problem on several different CD writers. They indicate that version DriveImage 5.0 may work. As of 4/12/02, they have no fix. | 1 | Today | Beware of CDRW Requirements! I purchased this item, and then found out that it does not support USB CDRWs. It requires the CDRWs to be accessible from DOS using a DOS driver, which most CDRW manufacturers do not have. I cannot comment on how good or bad the product is since I cannot image my system with the CDRW I have.... Just letting you know of this potential gotcha! | 3 | Today | Best Backup Software So Far I've been using Symantec's Norton Ghost for several years. Recently I upgraded to Ghost 2002, as the 2001 version doesn't work with Windows XP. Guess what? Neither does 2002. I kept getting some error message. I ... saw other reviews with similar XP problems. Quick research led me to DriveImage 5. What a difference! First of all, with Norton Ghost when you make a backup you have to boot to a floppy disk. With DriveImage you don't need a floppy, you do it from Windows. Drive image boots to DOS automatically and starts the process. With Ghost, each time you backup you have to designate your source and destination drive. DriveImage remembers after your initial backup, so next time you boot all you have to do is click on the create image icon. DriveImage made me kick myself ...for all the years I wasted on Ghost. Also, I had one question with the use so I called the company. Almost no hold time and I got my answer immediately. Norton doesn't have phone support now, so you have to dig through their poorly laid-out support site; but when they did have phone support, it was far from the greatest. It turned out that every time I had to make a backup with Ghost, I had to delete my backup. I was paranoid thinking during the backup process a power surge or some abnormality would mess up and leave me without my previous backup. My only negative is I wish DriveImage's interface were a little easier to figure out. Other than that, it's a dream. | 4 | Today | Did not work for me With a 450 Pentium III and Win 98SE, I could not get Drive Image 5.0 to write to the second CDR when prompted to do so. Powerequest Tech support said "they are aware of the problem and working on a solution". In an online forum, it was mentioned that "5.0 would not work with SDRam" in their conversation with PQ Support. In my followup call to support I was asked "who told you that 5.0 would not work with SDRam? and that I had 5.01, not 5.0 and the CDR spanning issue was resolved in the 5.01 version". In frustration I asked for a refund of my money -has to be within 30 days of purchase, even though I pointed out that the limited warranty talks of 90 days, one of the conditions being "that the software will perform substantially in accordance with the accompanying documentation". And it does not perform for me. | 1 | Today |
| *Pricing and product information listed is obtained from the merchants and is subject to change without notice. Shipping costs are estimated based on UPS ground within US, unless specified otherwise. While we try to validate this information,we cannot assure its validity and therefore disclaim any responsibility for its accuracy or completeness. Always check the latest price, availability, shipping, tax, and product information directly on the merchant web site before purchasing. |
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