|
|
|
Grayscale, 22 Black Cpm, Auto Document Feeder, 20,000 Pages Monthly Duty Cycle |  |
|
| Product Reviews from Amazon.com (Rating System 1 to 5) |
| Review | Rating | Last Updated | Made of Plastic
We have owned this machine for 1 year - ran 19,000 copies in that time period. Xerox claims it will run 20,000 a month -
it has broken TWICE - plastic parts both times. | 1 | Today | If it delivered as advertised, I would have kept it.
I bought this machine because they took my old Xerox copier as a trade in- it has been two months, and I am waiting on a replacement copier so I can send this hunk back to the factory!
Why?
1) the Fax to email JUST DOESN'T WORK. The machine is advertised as forwarding faxes to email. A great feature in our building, saving steps and paper. But it only works with a PC server- something that is not advertised or in the manual. It simply won't provide this function.
2) Unreliable with a capital U! Within two months, the fuser broke. And the toner cartridge lasted half its expected life, perhaps because of the faulty fuser. Out of service time- 2 days. At the same time, the fax quit working- burnt resistor on the fax board. Out of service time- 2 days. Today, there was a jam in an area that is not accessible to non-techie users, i.e. four screws to access. Rather than wait the one day for service, we figured this one out on our own. Out of service time- 1/2 day. Maybe this is the way Xerox is pushing their service plan, of $15 per month and $.015 per print. Either way, that is a lot of dough for a machine in this price range, and a lot of down time for a machine in a small office. | 1 | Today |
 We thought you might be interested in other BEST DEALS that we found for you: |
| *Pricing and product information listed is obtained from the merchants and is subject to change without notice. Shipping costs are estimated based on UPS ground within US, unless specified otherwise. While we try to validate this information,we cannot assure its validity and therefore disclaim any responsibility for its accuracy or completeness. Always check the latest price, availability, shipping, tax, and product information directly on the merchant web site before purchasing. |
|
|
