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| Product Reviews from Amazon.com (Rating System 1 to 5) |
| Review | Rating | Last Updated | Terrible quality. Buy a fifferent brand and save yourself the trouble.
This is the worst USB flash device I have ever used. I was concerned about the quality of PNY products to begin with, but after using this drive I will stay away from any other products they manufacture. I have already had 1 fail on me when the usb attach part broke off after 2 weeks, and then another that, for me, was not machine washable. I would not recommend this product to my worst enemy. Caveat Emptor. | 1 | 788 days ago | Convenient Backup
This storage device has saved me more than once. It hasn't failed on me yet. You don't want to use this as your sole backup source but it does work great. It's convenient and makes transferring files from one computer to another a snap. It is also the new modern alternative to taking dozens of files of copies and papers home at night. Instead just download it and you have it anywhere. | 5 | 788 days ago | machine washable; twice!
First, anyone who would put all of their critical files just on this thing is nutty. It's a backup device, very handy for moving files (images, .wmas) from computer to computer w/out burning a CD to do it. If it pooches, you're out $35. I am happy to report that it works after being washed. Twice! Don't use it as your sole source of critical storage and you'll be happy. I'm on my second year with it now; still kickin'. Great product! | 5 | 788 days ago | Please save your money - beware.
At first it worked great, then in just 4 months I lost everything. Apparently PNY offers a 1 year warranty - however, after being on hold in their automated queue for 20 minutes they hung up on me - I never got to a live person. There's got to be a better product out there. Good Luck. | 1 | 788 days ago | technical support?
When plugged into the USB port, this product was recognized by both our Windows 98 SE and Windows 2000 XP computers, but did little else. (The 98 machine routinely froze when trying to access it and the XP machine gave an error upon any attempt to move or create files/folders to the drive.) Three different Macintoshes failed to recognize the drive. The packaging did not include a technical support number. The PNY website did not provide an obvious technical suport number, and none of the FAQs were relevant to our problem. I sent an email through the PNY website which took two weekdays to obtain any sort of reply or confirmation. Finally, when provided a number, I was not able to navigate the long option menu and talk to a live person without giving up and picking an inappropriate option.
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<br />The technician I finally got ahold of at first suggested that it was probably the computer, despite being told that multiple computers were affected. Then he suggested that the drives did not work well with Windows 98 and they would be changing the packaging to indicate this. He was not very polite or patient, but he did "slip up" and mention something about many problems with the Attache drives. Hopefully, I will be able to get this resolved by shipping back to PNY (at my expense) and getting a replacement under the warranty. However, after this experience, I would be hesitant to buy anything sold by PNY ever again. | 1 | 788 days ago |
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