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| Product Reviews from Amazon.com (Rating System 1 to 5) |
| Review | Rating | Last Updated | Don't let the good looks fool you--Avoid this phone One non-working phone might be just my bad luck. Two phones with serious issues and it starts to look like a pattern. Long story short, please learn from my mistake and DO NOT buy this phone. If you're interested in the details, read on. If you just want the summary, my experience with this phone is that it has serious quality control problems and should be avoided.
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<br />The handset for the first one of these I received did not work at all. I took it out of the package, plugged the battery into the handset, took out the base unit (which includes the answering machine) and plugged that in, and set the handset into the cradle to charge. The base seemed to work fine. The handset, however, didn't do a thing. No beeping (it's supposed to beep to show that it's charging), it didn't light up, it just kind of sat there like a brick. OK, I thought, maybe it just needs the recommended 12 hours of charging before it does anything. So I waited overnight and gave it a try the next day, and still, it didn't do a thing. At this point, I had something that could maybe be used as a weapon (i.e. thrown at someone breaking into my place), but not so much as a phone.
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<br />I contacted the customer service department of the place I ordered this phone from, and they sent me a replacement, which showed up in record time, 2 days after I reported the problem. I went through the set-up again (installed the battery, etc.) and this time when I dropped the handset into the charger, I heard a little "beep". I let it charge, and when I picked it up, I even heard a dial tone. Success!!!! OK, I can't see the information on the little LCD screen, but at least this one works, right?
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<br />Well, OK, it works, but sporadically. By that I mean I can drop the phone into the charger and hear the "beep" to say it's charging (and see that the indicator light on the base unit says that it's charging), but when I try to use it, I can just about get through dialing, letting | 1 | 767 days ago | A GOOD BUY FOR THE MONEY I am very satisfied with the phone and answer machine. It was simple to program and functions well. The contemporary style is eye catching. All in all, I believe it is a good deal considering the low cost for a phone/answer machine combo. | 4 | 767 days ago |
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