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| Product Reviews from Amazon.com (Rating System 1 to 5) |
| Review | Rating | Last Updated | Great TV -- some annoying side issues
A truly excellent LCD TV with a razor sharp picture. The built-in high definition digital tuner receives from the roof antenna the many local channel alternates (e.g. 5.0, 5.1, 5.2 etc.) that provide local weather, traffic and other programming 24/7. The TV is portable and lightweight at 68 lbs. The stand that the TV sits on is included (which is often not the case with the big name brands!) and does the job just fine. The inputs at the back of the TV are clearly labeled and include a lid that snaps shut, nicely hiding the unsightly tangle of wires inside the case. Discreet buttons vertically arranged on the right side of the cabinet enable manual control of channel, volume, menu, source and power, in case the remote control is misplaced. And by the way, the ViewSonic is hundreds of dollars less than comparable LCD built in digital tuner HDTVs.
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<br />All of this should merit it 5 stars -- except for these issues that I found disagreeable:
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<br />1.) The Remote Control. This has to be one of the more poorly designed remotes
<br />available. Rows and rows of small black buttons with microscopic printing make it a challenge to engage the other functions of the TV besides channel select and volume adjust, which are fortunately easier to locate. I would definitely prefer to use my satellite remote with this TV except for Issue #2 --
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<br />2.) No universal Remote Codes for this TV. ViewSonic customer service reps. shrug this off as no big deal, but when this is something that every other manufacturer offers, I'm left puzzled at their attitude. Now I'm back to using 2 remote controls when I watch TV, when even my ancient Sharp TV could be operated from the satellite remote. This is definitely less convenient and not customer friendly!
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<br />3.) The Picture-in-Picture has huge limitations ViewSonic does not tell you about.
<br />Not in the manual nor on the website. The customer service reps. are not aware of it. The "primary sour | 3 | 768 days ago | remote was DOA
TV is great, tons of inputs, works pretty well as a monitor. Black case looks very sleek, and the VESA mount I got here works great on the wall. Menus are a little complex, but I can deal. However, the remote was DOA. Making things worse, there are no universal remote codes. I was told the remotes were out of stock, and it could take 4-6 months to get one. That's just unacceptable for a TV this expensive. My 15" APEX TV has universal remote codes. After sending an emails to people higher up the ladder, I got my remote by 9:30 AM next day air. I would buy again, but there are some drawbacks. | 4 | 768 days ago | Outstanding Performance and Value!
Recently, I was in the market to replace/upgrade my standard 27 inch CRT television. I love the qualities of LCD (vs. CRT) computer monitors so I decided my next set would be LCD. Like most other reviewers I spent many hours buried in research as I hate the feeling of buyer's remorse...or seeing a better product available for a lower price days after taking delivery. I have had great success with Viewsonic LCD computer monitors but did not consider them (due to lack of awareness) for TV viewing until I came upon this 37 inch beauty on sale at COSTCO online. At $1299 the price seemed almost too good to be true. I checked the Viewsonic web site, and called the company, for more information. The N3760 is their latest product and I was told customers seem to be very happy with the set. As many people know COSTCO has the world's greatest return policy so I decided to order and check it out with a serious at-home test. Just so everyone knows; I examined LCD sets from Sony, Samsung, Syntax, Phillips, Polaroid, and every other brand imaginable. Also, a key area of interest was how good the picture would be with a standard, in my case satellite, signal. Almost every retail store pumps High Definition signals through their flat screen sets on display so standard signal picture quality was a concern. Now to the results: As you can see from my star rating I am extremely pleased with the N3760. The set looks very nice in its all black color and saves a bit of space (width) with its high quality bottom mounted speakers. Set up was very simple with logical instructions and clearly labeled and accessible inputs. I connected my DVD player using the HDMI input and my satellite receiver using S-Video and RCA audio. After turning on the set I checked for dead or fixed pixels...not one! (I am a bit of a perfectionist so no bad pixels was very important to me) Next I selected a standard (I don't have High Def) station and watched some TV. The picture was outstanding! I | 5 | 768 days ago | The TV gets 5 stars, Customer Service gets 1 star
Bought this TV, the remote doesn't work properly. Have to get up to change channels & volume, can't switch over to other inputs, can't access settings, etc.
<br />After contacting customer support (had to call numerous times, never got the promised call-back, long wait times, etc) I was told that they have no replacement remotes in stock and I'd have to wait until they get them in stock. Rather than return the whole item (I am entitled, but it's a pain and the TV is fine) I said I was willing to accept a universal remote, while I wait. They can't send me a universal and can't even recommend one that works w/ this TV.
<br />It's been three weeks and I'm still waiting and very frustrated. | 3 | 768 days ago | Excellent Picture and Features. Suspect Remote Control
I am very pleased with this TV. I can't see spending a thousand dollars more for a Sharp, Sony, Samsung or any of the others. It simply is not worth it. Great picture, even from DirecTV's weak s-video output. Its got HDMI, 2 components, 2 s-videos. Plenty of inputs/outputs. Sound is good, the black cabinet looks good. Never liked the silver stuff. Menus are user friendly. The remote could be better. no (-) button for high def stations. HD looks real good, DVDs look excellent. | 4 | 768 days ago |
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