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Amazon
Excellent Return Policy and customer service

Read Reviews: 4 / 5




Bionaire BWM0400-U Warm Mist Humidifier with Galileo Wireless Climate Center


Product Rating 2.5 out of 5
Read Product Reviews
$87.39

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Product Reviews from Amazon.com (Rating System 1 to 5)
ReviewRatingLast Updated
Defective Product
I had just purchased the humidifier and followed all instructions to set up the system. After running for 15 seconds, the machine's reset button started to blink, which by the way should only be blinking if it runs out of water. Staring dumfoundadly at a full water resevoir, I followed their reset procedure only to have the same thing happen again...and again...and again. When I called customer service, they explained that the only time the reset light will come on is if there's no water left in the resevoir or if there is a mineral build up on the heating element. I explained that I had just bought the system less than an hour ago so there's no chance that there is a build up of any kind and that the tank is full. Their response was to return it and bring home another system and try that one. I am definately returning it, but will not be purchasing another bionaire system, or anything that has the bionaire name printed on it.
1767 days ago
Returning it back
Too bad I didn't come here first, at epinions nobody had the reset problem but I sure did. It's too bad too because this thing is a technological marval... except it's defective from the very start. <br /> <br />My water is somewhere between hard and soft but more to the soft side. I read that using distilled or water with no mineral content will allow the boiler to boil less and therefore not trip the automatic shutoff. <br /> <br />I now quote from the review of a Sunbeam on this site: <br /> <br />"A vaporizer only works well if the mineral content in your water is "ideal", so you may have to make simple adjustments if the water doesn't boil (add salt), or if it boils too rapidly (add distilled water). This will prevent "spurting", boiling over and overheated reservoirs." <br /> <br /> <br />The problem is it is ridiculous to buy a water distiller for a unit that already has a good filter in it already! The unit boils like the bejesus on low, putting it on high pushes it over the edge and it shuts off with the red blinking "reset/refill" light. I tried 4 times and even called tech support (they were pretty clueless, are you listening Bionaire?). <br /> <br />It's really a pity too because the humidistat can be placed away from the unit and it wirelessly communicates to make sure the room is evenly humidified. <br /> <br />I think the problem is that the water does not go high enough in the tray and you can't tilt it to fix the problem (most warm mist are designed that way for some reason.
2767 days ago
Found a possible workaround for the constant resetting
We live in a very dry climate (Calgary, Alberta) and we have purchased many different warm mist humidifiers. It's always the same problem (the mineral build up on the heating element is hard to clean no matter what you do!). However, with this one, the heating element just wipes off and I only have to soak it in some vinegar once a week for a few minutes to remove a bit of build up that sticks to the element. I *do* like this heating element since it's extremely easy to clean. We had the same "reset" problem as described above by other customers, and what we found is that when you plug it in (with a full tank of water), just start it on the LOW setting first, until the steam starts to come out, then you can put it on the HIGH setting (or leave it on LOW if you wish). We figured out that if you go straight to HIGH to get it started, the machine shuts off (reset light comes on). It seems to get too hot too fast or something is too sensitive inside the machine. If you start on LOW, let it start steaming, then increase it to HIGH, we don't seem to have the reset problem. We've only had the unit for a week... Let's hope it will hold up ok!
3767 days ago
Love the remote hygrometer
I've had other humidifiers, but this is my favorite. The digital hygrometer prevents over-humidifying (I've ruined the paint on my bedroom wall several times when other humidifiers over-humidified the room overnight). Also like the easy to clean heating element. Finally, I had the reset problem that other reviewers discussed, but when I read the owner's manual more closely, I realized that the reason for my problem was that I was not waiting for the water to filter through the system before starting it (the owner's manual recommends waiting 5 minutes between filling and running the machine). Don't know if the problem other reviewers had was different than this; if so I haven't had the problem they've had. I love that I can leave this humidifier running "unattended" and not worry that I'm going to have to get out the paint rollers again!
5767 days ago
Stay Away
Otherwise trustworthy Bionaire has produced a defective model. I've been through two of them now, both with similar problems. They tend to shut off despite enough water being in the tank, and no other visible problem. First one never worked right, the second lasted for two months before it continually flashed the reset light. Customer service could offer no solutions. Stay away!
1767 days ago


Merchant Details for Amazon
Overall Rating: 4 out of 5
Rating ProviderRatingRating SystemReviewsLast Updated
BizRate.com9.0Scale 1 to 10Read Reviews30+ days ago
ResellerRatings.com6.24Scale 1 to 10Read Reviews30+ days ago


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