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Amazon
Excellent Return Policy and customer service

Read Reviews: 4 / 5


BISSELL

Bissell 9200 ProHeat 2X Upright Deep Carpet Cleaner


Product Rating 3.5 out of 5
Read Product Reviews
$197.83

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Product Reviews from Amazon.com (Rating System 1 to 5)
ReviewRatingLast Updated
Great machine!
I have never owned a carpet cleaner like this before. I used an upright Hoover a couple years ago that a friend owned but that's my only experience with this type of machine. <br /> <br />My wife and I have a large area rug approx. 12x16 and it needed cleaning bad. It had many stains from over 4 years of use. Most of the stains I had tried to remove with good'ol elbow grease but no luck. We decided to have it professionally cleaned but when we realized how expensive it was going to be ($300!!) we decided to buy our own. We purchased the Bissell Proheat 9200T from Target for $200 (Sorry Amazon!). <br /> <br />The unit was easy to assemble and use. Of course it took some getting use to but overall very easy. It ran out of clean water twice while I was cleaning and each time I didn't realize it for a couple of strokes. I wish there was an easy way to know if it needed more water. Also, like the previous poster mentioned carpet gunk gets stuck under the machine behind the rollers and it needs to be wiped clean periodically while cleaning. You also have to dismantle the front roller assembly by removing 5 screws in order to properly clean the unit when finished. I wish this was easier but I don't see it as a major problem as I don't anticipate using this everyday. <br /> <br />Our carpet is now spotless! We are thrilled with the results. There were dark black stains on our light beige colored rug for years and they are all gone now. I was only expecting a minor improvement but this machine made the rug look new again!! <br /> <br />For only $200 we have a brand-new rug and a great machine that will hopefully last for years. I can't recommend Bissell enough <br />.
4788 days ago
I'M SO PLEASED WITH THIS CLEANER!
WE HAVE A NEW PUPPY AND I BOUGHT THIS CLEANER. WHEN I READ THE NEGATIVE REVIEWS I ALMOST RETURNED IT UNOPENED. FOR SOME REASON I DECIDED TO TRY IT. I HAD JUST RENTED AN INDUSTRIAL SIZED RUG DOCTOR ABOUT THREE WEEKS AGO TO DO MY CARPETS. I JUST WANTED TO TRY THIS TO SEE HOW IT WOULD DO. THE DIRT AND DOG HAIR I GOT OUT WAS AMAZING. IT WAS VERY EASY TO PUT TOGETHER AND TO USE. I RECENTLY HAD SHOULDER SURGERY AND THIS WAS VERY EASY TO OPERATE WITH ONE ARM! THANK YOU SO MUCH!
5788 days ago
Burning smell???
My dad bought this machine and loved it so I decided to borrow it. It worked wonders on my carpet in my apartment...at first. Just recently it started making a burning smell and I'm pretty sure it's shot. I guess I'll call Bissell on Monday...wish me luck.
1788 days ago
This is below a 1 star
I originally purchased the spot bot because I was looking for something simple to use. Brought it home, tried it....it was leaking out black stuff all over my carpet. Returned it, decided to purchase the better model...a Proheat 2x Upright. Boy, I should have gone with the Hoover. Even though the bissel was recommended by the sales associate at Best Buy...this was my biggest mistake. Brought it home, tried it again (on my WHITE carpet, might I add)....black spots left AGAIN! Brought it back to best buy...they tried to tell me that it was something that I did when I put it together. It was NOT as my fiance and I went over the instructions 5 times to make sure it wasn't us. I mean, how could this happen with 2 separate bissel models??/ I thought it was us too..but nope....bissel did us wrong! <br /> <br />Now, if you have dark carpet...great, you probably wouldn't notice the black, dirty water spots that leak out. But,if you have very light (white) carpet like me...it is VERY noticeable. Very disappointed...now I'm worse off than I was before. BEWARE DO NOT buy this if you have light carpet! I'm sorry that i did. I had great hopes for this machine, but it let me down, twice.
1788 days ago
Hoover and Bissell side by side comparison
After owning Hoovers, I recently tried this model. I have been generally happy with my last two Hoover carpet cleaners and they have been durable for me. I used both TONS -- the 1st one was a very early model that was still going strong after 5 or 6 years of hard use, and I replaced it with one that had rotating brushes. It also got years of use but I accidentally damaged it thru my negligence. (Used it in an unheated cabin, left it overnight, and it got well below freezing - I broke the spray trigger when I impatiently tried to use it.) My last one still worked if you pushed the surge button and then pried it up again, but I decided to get a new one. <br /> <br />I purchased the Hoover 914-900, but it leaked before even starting to use it, so I returned it and bought a Bissell Proheat 2x. I liked that it seemed easier to clean the machine than the Hoovers, and that it had a rinse option, although not conveniently located. I noticed immediately with first use that it wasn't as good as even my old (trigger broken) Hoover. The Bissell didn't extract water well at all, even though I went over and over an area trying to get the water up. It was obvious by looking that it also didn't clean as well (probably as a result of leaving dirty water still in the carpets.) If it'd been my first carpet cleaner I might have thought it great since it did get dirt out, but I knew they didn't look as clean as in the past and mostly they were WET. The next day, before returning it I bought ANOTHER Hoover 914-900 thinking the first leaky one was an anomaly. The 2nd one leaked initially also, but once I used it for a minute, pressed and released the trigger a few times and the seals got wet, it stopped leaking. Thus I had two new cleaners to try side-by-side. Where I used the Bissell after the Hoover, there was no difference, the Bissell didn't get the carpet any cleaner. Where I used the Hoover on where I'd cleaned with the Bissell the night before -- a BIG difference. The carpet was
1788 days ago


Merchant Details for Amazon
Overall Rating: 4 out of 5
Rating ProviderRatingRating SystemReviewsLast Updated
BizRate.com9.0Scale 1 to 10Read Reviews30+ days ago
ResellerRatings.com6.24Scale 1 to 10Read Reviews30+ days ago


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